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FAQ

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What are these games?

These games are called Escape Games, Quest or Mystery Rooms and are a new form of entertainment. You and your friends are locked in a confined space that can be a room or several rooms and you have to find the way out in a certain period of time using logical thinking, deduction, attention to detail, curiosity and adventure spirit. You do not require any skill or knowledge before playing. It is a safe and controlled environment.

Do we need to book in advance?

YES. Some days our escape rooms are completely booked out. You can book in many very easy ways: by email, phone call, by filling in a form on this website, carrier pigeon, coming to our reception desk etc.

Is this a good team building activity?

We believe this is one of the best team-building activities on the market. To succeed there has to be a lot of team work, exchange of information, communication. Team members need to live and breathe as one for one hour and fully focus to achieve their goal. Some companies and corporations plan to use escape rooms to evaluate management teams as many different forms of intelligence are triggered in a restricted space.

Are you recording the game? Can we have a copy?

During the game you will be monitored by video cameras and there is a microphone in the room but we do not actually record the game and cannot give a copy of it because of copyright and intellectual property protection.

Are tickets refundable?

No. All sales are final. Please be aware that our escape game is a live event, so once the booking is confirmed, refunds, cancellations or reschedules are not possible.

Can you accommodate large groups?

If your group can be separated into several small groups of 2,3,4,5,6 or 7 people and come at different time slots, yes. But we cannot accommodate a group larger than 18people for the same slot.

Can kids play the game?

Yes. However, this game is not suitable for children under 7 years of age. Children or teenagers between 7 and 15 years of age must be accompanied by an adult. This age limit is due to the complexity of the game.

Can pregnant women play the game?

Pregnant women can enjoy our game without any difficulties. The game does not contain any strenuous exercise or frightening elements.